AllSlots Privacy Policy

At AllSlots, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at AllSlots Casino.com. By using our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before registering an account or engaging with our all slots online casino services.

Who We Are

AllSlots Casino is operated by Baytree Interactive Ltd (registration number 69691), a company incorporated in Guernsey with a registered address at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. We are part of Super Group (SGHC) Limited and operate under the Cityviews Group. Our platform software is provided under Apricot's EULA, and certain payment transactions are processed by Digiprocessing Limited (registration number 110368, Gibraltar).

We hold a licence issued by the Kahnawake Gaming Commission (licence number 00892), and we are eCOGRA-certified, which means we adhere to strict standards of player protection and responsible data handling. As your data controller, we are responsible for determining how and why your personal data is processed.

Information We Collect

Here at AllSlots Casino, we collect various types of personal information in order to provide our services, comply with legal obligations, and deliver a safe and personalised gaming experience. The categories of data we collect include:

Identity data: Your full name, date of birth, username, and government-issued identification documents
Contact data: Email address, phone number, and residential address
Financial data: Payment method details, transaction history, deposit and withdrawal records
Technical data: IP address, browser type, operating system, device identifiers, and login timestamps
Usage data: Pages visited, games played, session durations, bonus activity, and loyalty programme interactions
Communications data: Records of your interactions with our customer support team via live chat or email
Verification data: Documents submitted for identity verification at cumulative transactions of €2,000 or more, as required by applicable regulations

How We Use Your Information

We use your personal data for a number of legitimate purposes. Our AllSlots platform relies on this information to operate effectively and to ensure full compliance with our regulatory obligations. Specifically, we use your data to:

Process your registration and manage your casino account
Verify your identity and age in accordance with anti-money laundering (AML) and Know Your Customer (KYC) requirements
Process deposits and withdrawals across our supported payment methods, including Visa, Mastercard, Interac, Skrill, Neteller, and others
Administer your participation in the All Slots Rewards loyalty programme and associated promotions
Deliver relevant communications including welcome bonus updates, daily deals, free spin offers, and tournament notifications
Monitor and improve the security and integrity of our platform
Meet our obligations under the Kahnawake Gaming Commission licence and any other applicable legal frameworks
Detect, investigate, and prevent fraudulent or irresponsible gambling activity
Improve our all slots mobile casino features and user experience across desktop and mobile browsers

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance: Processing necessary to fulfil the terms of your user agreement with us
Legal obligation: Processing required by applicable laws, licensing conditions, or regulatory directives
Legitimate interests: Processing that serves our legitimate business interests, such as fraud prevention and security monitoring, provided your rights and interests are not overridden
Consent: Where you have explicitly opted in, such as for marketing communications

Cookies and Tracking Technologies

Our AllSlots website uses cookies and similar tracking technologies to enhance your browsing experience and ensure our platform functions correctly. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). The types of cookies we use include:

Essential cookies: Required for the site to function, including login sessions and security features
Analytical cookies: Help us understand how players navigate our all slots online casino so we can improve it
Preference cookies: Remember your settings such as language and currency preferences
Marketing cookies: Used to deliver relevant promotional content where you have provided consent

You may manage or disable cookies through your browser settings, though please note that disabling certain cookies may affect the functionality of our platform, including the allslots casino login process.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers under strict confidentiality agreements. At AllSlots Casino, we may disclose your data to:

Payment processors and financial institutions facilitating your transactions (e.g., Digiprocessing Limited)
Identity verification and fraud prevention service providers
Our game software partners, including Games Global (Microgaming) and Pragmatic Play
Regulatory bodies, including the Kahnawake Gaming Commission and eCOGRA (as our ADR provider)
Law enforcement or government authorities where legally required
Other entities within the Super Group (SGHC) Limited corporate structure where necessary for operational purposes

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. In most cases, we are required to retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering legislation. We at AllSlots will securely delete or anonymise your data when it is no longer required.

Your Rights

Depending on your jurisdiction, you may have certain rights in relation to your personal data. Our AllSlots team is here to help you exercise these rights, which may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your data where we no longer have a lawful basis for processing it
The right to object to or restrict certain types of processing
The right to data portability in a structured, machine-readable format
The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@AllSlots Casino.com. We will respond to all valid requests within a reasonable timeframe.

Data Security

We take the security of your personal information seriously. At AllSlots, we implement industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. These measures include SSL encryption, firewalled servers, and regular security audits. However, while we do everything we can to safeguard your data, no digital transmission is entirely risk-free, and we encourage you to take steps to protect your own login credentials.

Third-Party Links

Our all slots casino platform may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or for other operational reasons. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Your continued use of the AllSlotsCanada and international platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. You may contact our support team at support@AllSlots Casino.com or submit a formal complaint to complaints@playersupportcenter.com. If you are not satisfied with our response, you may escalate the matter to eCOGRA as our approved ADR provider, or to the Kahnawake Gaming Commission as our licensing regulator.

Content updated: July 12, 2026